Returns & Exchanges
At NWM, we are committed to ensuring your gear supports your peak performance, which is why we offer a 30-day window for returns on all unused sporting equipment and apparel. If you are not completely satisfied with your purchase, we provide a streamlined process to get you the right gear or a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring equipment is securely padded to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing